GENERAL
- Definition of Terms
- What is the 'SK Virtual Visit' Platform?
- What is Virtual Healthcare?
- What Medical Conditions Are Not Suitable for Virtual Healthcare?
- What Medical Conditions Are Suitable for Virtual Healthcare?
- What Should I Do If I Have Shared My Password?
GUESTS INVITED TO ATTEND VIRTUAL APPOINTMENTS
- What's the Difference Between Video 'Meetings' and Virtual 'Patient Consultations'?
- How To Join a 'Video Meeting' When Invited
- 'Join Meeting' Button on the Log-In Screen - Explanation
- 'Invited to a Meeting?' Button on the Home Screen - Explanation
- How To Join a Virtual 'Patient Appointment (Consultation)' When Invited by a PATIENT
- How To Join a Virtual 'Patient Appointment (Consultation)' When Invited by a HEALTHCARE PROVIDER
AUDIO & VIDEO TIPS
- Desktop/Laptop - EDGE: Permissions + 'Join the Meeting' Screen
- Desktop/Laptop - FIREFOX: Permissions + 'Join the Meeting' Screen
- Desktop/Laptop - SAFARI: Permissions + 'Join the Meeting' Screen
- Desktop/Laptop - CHROME: Permissions + 'Join the Meeting' Screen
- 'Pre-Call Test' - Test Your Audio/Video Quality & Connectivity
- BROWSER SPECIFIC Video & Audio Permissions/Settings on Mobile Devices
CONNECTION TIPS
- Clear Browser Cache and Cookies
- Disable Cisco Webex or Microsoft Teams
- Find My Wi-Fi Network
- How To Update 'SK Virtual Visit'
- Laptop/Desktop - Find My Operating System Version
- Laptop/Desktop - Find the Browser Version I am Using