GENERAL
- What is the 'SK Virtual Visit' Platform?
- What is Virtual Healthcare?
- What Medical Conditions Are Not Suitable for Virtual Healthcare?
- What Medical Conditions Are Suitable for Virtual Healthcare?
- What Should I Do If I Have Shared My Password?
- What Should I Do to Safeguard My Account?
GUESTS INVITED TO ATTEND VIRTUAL APPOINTMENTS
- What's the Difference Between Video 'Meetings' and Virtual 'Patient Consultations'?
- How To Join a 'Video Meeting' When Invited
- 'Join Meeting' Button on the Log-In Screen - Explanation
- 'Invited to a Meeting?' Button on the Home Screen - Explanation
- How To Join a Virtual 'Patient Appointment (Consultation)' When Invited by a PATIENT
- How To Join a Virtual 'Patient Appointment (Consultation)' When Invited by a HEALTHCARE PROVIDER
AUDIO & VIDEO TIPS
- BROWSER SPECIFIC Video & Audio Permissions/Settings
- APPLE IPHONE/IPAD - Video & Audio Permissions/Settings (APP & More)
- APPLE IPHONE/IPAD - Video & Audio Permissions/Settings (WEB)
- APPLE MAC DESKTOP/LAPTOP - Video & Audio Permissions/Settings
- ANDROID MOBILE DEVICE - Video & Audio Permissions/Settings (APP, WEB & More)
- WINDOWS DESKTOP/LAPTOP - Video & Audio Permissions/Settings
CONNECTION TIPS
- Clear Browser Cache and Cookies
- Disable Cisco Webex or Microsoft Teams
- Find My Wi-Fi Network
- How To Update 'SK Virtual Visit'
- Laptop/Desktop - Find My Operating System Version
- Laptop/Desktop - Find the Browser Version I am Using