GENERAL
- Definition of Terms
- What is Virtual Healthcare?
- What is the 'SK Virtual Visit' Platform?
- What Medical Conditions Are Suitable for Virtual Healthcare?
- What Medical Conditions Are Not Suitable for Virtual Healthcare?
- What Should I Do to Safeguard My Account?
GUESTS INVITED TO ATTEND VIRTUAL APPOINTMENTS
- What Is the Difference Between 'Video Meetings' and 'Patient Consultations'?
- Join a Meeting from the Log-In Screen - Explanation
- Join a Meeting from the Home Screen - Explanation
- How To Join a Virtual 'Patient Consultation' When Invited by a PATIENT
- How To Join a Scheduled 'Patient Consultation' as a Guest When Invited by a HEALTHCARE PROVIDER
AUDIO & VIDEO TIPS
- APPLE IPHONE/IPAD - Camera & Microphone Permissions
- ANDROID MOBILE PHONE/TABLET - Camera & Microphone Permissions
- SAFARI Browser - Blocked Camera & Microphone Permissions
- CHROME Browser - Blocked Camera & Microphone Permissions
- EDGE Browser - Blocked Camera & Microphone Permissions
- FIREFOX Browser - Blocked Camera & Microphone Permissions
CONNECTION TIPS
- Clear Browser Cache and Cookies
- Disable Cisco Webex, Microsoft Teams or Other Programs Using Your Camera & Microphone in the Background
- Find My Wi-Fi Network
- How To Update 'SK Virtual Visit'
- Laptop/Desktop - Find My Operating System Version
- Laptop/Desktop - Find the Browser Version I am Using