GENERAL
- 2-Factor Authentication (2FA) - What is it?
- Accessing SK Virtual Visit When Using a Server or VPN
- Are the Appointments Private?
- Audio/Video 'System Settings' on Laptops/Computers
- Can The Same Email Address Be Used to Set Up Accounts
- Contact Us for Help
- How Can I tell if My Internet Connection (Network/Bandwidth) is Not Sufficient?
- How Do I Access SK Virtual Visit?
- How do I find what wifi network I am connected to?
- How do I know what Browser/Version I am using?
- How is My Medical Information Protected?
- How to Check for Your Laptop/Computer Operating System Version
- How to Check that Your Mobile Device has the Latest Updates Installed
- How To Update 'SK Virtual Visit'
- I May Have Shared My Password, What Should I Do?
- INVITED PARTICIPANT - How To Join a Virtual 'Patient Consultation' When Invited by a Healthcare Provider
- Is my Personal Health Information (PHI) stored in Canada?
- Is The "SK Virtual Visit" App Safe and Secure?
- No Video - Large refresh button - Malwarebytes
- Patient Training Information
- Patient User is Receiving Appointment Notifications with the Wrong Time
- People can't see or hear me - Laptop or desktop - Browser
- People Can't See or Hear Me on iPad - Browser
- Tips for Successful Video Sessions
- Users Having Problems with the Video/Audio in a Meet Now or Consultation
- What Are The Electronic Requirements to Use Virtual Healthcare?
- What are the Technical Requirements to Access SK Virtual Visit?
- What is the "SK Virtual Visit" App?
- What is Virtual Healthcare?
- What Medical Conditions Are Not Suitable for Virtual Healthcare?