Our platform is completely safe and secure to use via the web. If a server or a VPN is blocking access to SK Virtual Visit, there are a few things that you can do:
1. Try to access "Incognito Mode" on your workstation and open the email invitation there. This MAY allow you to bypass your server. You can access your incognito browser by clicking and holding the following:
Windows: Ctrl+Shift+N
Mac: Cmd+Shift+N
2. Your IT person, or authorized person with administrator access, can add the following, as safe sites, to your server:
Tips for Successful Video Sessions