FAQ
- - Contact Us - As a Patient
- Are the Virtual Appointments Private?
- Can I Change My Video Background While In My Consultation?
- Can I Get a Doctor's Note Through Virtual Healthcare?
- Can I Get a Lab Requisition, a Referral for X-Rays, Ultrasounds or to a Specialist During a Virtual Consultation?
- Can I Get a Prescription Through a Virtual Consultation?
- Can I Have a Form Completed by my Doctor During a Virtual Consultation?
- Can I Schedule My Own Appointment Online Using 'SK Virtual Visit'?
- Can I Use the 'SK Virtual Visit' App for More Than One Clinic/Healthcare Provider?
- Do I Have to Use the "SK Virtual Visit" App to Continue Having Appointments with My Healthcare Provider?
- How Can My Child or Dependent Use SK Virtual Visit?
- How long are my video recordings kept for?
- How To Enable / Allow Video and Audio on a Mobile Device
- Is There A Cost to Using the “SK Virtual Visit” App and Having Video Consultations With My Healthcare Provider?
- What is the 'Invited to a Meeting?' Button on the Home Page - Explanation
- What Should I Do and Expect During a Consultation?
- Where Can I Find Patient Training Information?
- Why Can't I Mark Myself As Ready?
- Why Did I Receive an Email/SMS Text Message to Join My Healthcare Provider's Clinic?
- Why is my Appointment Time Showing up as a Different Time on my Device?
- Will I be Informed With a Date and Time for my Specialist Appointment?
- Will Using Virtual Care Change My Wait Times?
- Will Using Virtual Care Change The Way My Normal Patient Care is Delivered?