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  1. Sk Virtual Visit
  2. Patient Support
  3. FAQ

FAQ

  • - Contact Us - As a Patient
  • Are the Virtual Appointments Private?
  • Can I Change My Video Background While In My Consultation?
  • Can I Get a Doctor's Note Through Virtual Healthcare?
  • Can I Get a Lab Requisition, a Referral for X-Rays, Ultrasounds or to a Specialist During a Virtual Consultation?
  • Can I Get a Prescription Through a Virtual Consultation?
  • Can I Have a Form Completed by my Doctor During a Virtual Consultation?
  • Can I Schedule My Own Appointment Online Using 'SK Virtual Visit'?
  • Can I Use the 'SK Virtual Visit' App for More Than One Clinic/Healthcare Provider?
  • Do I Have to Use the "SK Virtual Visit" App to Continue Having Appointments with My Healthcare Provider?
  • How Can My Child or Dependent Use SK Virtual Visit?
  • How long are my video recordings kept for?
  • How To Enable / Allow Video and Audio on a Mobile Device
  • Is There A Cost to Using the “SK Virtual Visit” App and Having Video Consultations With My Healthcare Provider?
  • What is the 'Invited to a Meeting?' Button on the Home Page - Explanation
  • What Should I Do and Expect During a Consultation?
  • Where Can I Find Patient Training Information?
  • Why Can't I Mark Myself As Ready?
  • Why Did I Receive an Email/SMS Text Message to Join My Healthcare Provider's Clinic?
  • Why is my Appointment Time Showing up as a Different Time on my Device?
  • Will I be Informed With a Date and Time for my Specialist Appointment?
  • Will Using Virtual Care Change My Wait Times?
  • Will Using Virtual Care Change The Way My Normal Patient Care is Delivered?
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