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  1. Sk Virtual Visit
  2. Patient Support

Patient Support

PATIENT VIRTUAL APPOINTMENT

  • Will I Be Notified/Reminded About My Upcoming Scheduled Virtual Appointment?
  • Pre-Call Test for Patients Before Their Video Appointment
  • How Do I Book a Virtual Appointment Using SK Virtual Visit?
  • How to Cancel My Scheduled Virtual Appointment
  • Where Do I Go To Attend My Virtual Appointment?
  • Enter an Upcoming Scheduled Appointment
See all 29 articles

PATIENT VIDEO OR PHONE MEETINGS

  • INVITED PARTICIPANT - How to Join a Virtual Meeting When Invited by a Healthcare Provider
  • Why Can't I Get Into my Video Meeting with My Provider?
  • What do I do if I don't want to be recorded during my Video Meeting/Consultation?
  • How do I end my Video Call with my Healthcare Provider?
  • Phone Calls from a Healthcare Provider Using 'SK Virtual Visit'

MANAGING MY ACCOUNT

  • 2-Factor Authentication (2FA) for Patients
  • Can Someone Else, such as My Spouse Use My Account?
  • Change My Account Email Address
  • Completing Your Pre-Consultation Checklist
  • How Do I Request to Change Inaccurate Information?
  • How to Create an Account as a Patient
See all 10 articles

FAQ

  • - Contact Us - As a Patient
  • Are the Virtual Appointments Private?
  • Can I Change My Video Background While In My Consultation?
  • Can I Get a Doctor's Note Through Virtual Healthcare?
  • Can I Get a Lab Requisition, a Referral for X-Rays, Ultrasounds or to a Specialist During a Virtual Consultation?
  • Can I Get a Prescription Through a Virtual Consultation?
See all 23 articles
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