SAFARI Browser - Camera & Microphone Permissions

** IMPORTANT **

• Audio and video must be permitted for use within the video sessions AND for the browser you are using, therefore ALWAYS Allow/Enable your camera and microphone WHENEVER PROMPTED

This article covers camera & microphone permissions for the following:

• "Oh No - I Blocked My Camera/Microphone"
• Site Settings for Safari Browser
• The 'Join a Meeting' Screen - Allowing Your Camera

"OH NO - I HAVE BLOCKED MY CAMERA & MICROPHONE"

If you have blocked or denied your camera/microphone when joining a video meeting on the WEB, you will receive this error screen:

• Click this highlighted symbol at the top of your screen (on the address bar). 
• Click 'Website Settings'.

• Change the 'Camera' and 'Microphone' settings to 'Allow'.

• If the error screen reappears, click 'Reload Page'.

SITE SETTINGS FOR SAFARI BROWSER

• Open Safari  and go to https://virtualvisit.saskatchewan.ca/
• Navigate to the top of your screen and click on 'Safari', then on 'Settings'.

• Click on 'Websites', then find both 'Camera' and 'Microphone' along the left of your screen.

 

• Change the access for 'virtualvisit.saskatchan.ca' to 'Allow'.

• Restart Safari

 

ALLOWING YOUR CAMERA AND MICROPHONE BEFORE JOINING A VIDEO MEETING

When you proceed to join a video session, if not already done, you should get prompted by your browser for camera and microphone permissions.

• Always choose 'Allow' for both the Camera and Microphone.

• On the 'Join a Meeting' screen, observe the video preview and microphone visualizer.

• You may change your camera or microphone (optional).
• You may 'Run Pre-call Test' (optional).
• You may enable/disable the microphone & camera for when the video call starts.  Note: if a user is currently on the phone that is being used to join the video meeting, our platform will automatically disable the video call audio, to allow audio to continue on the phone call. The user does not need to 'uncheck' the 'Enable microphone when the meeting starts' box before joining the video meeting.
• If not already entered, add your Meeting ID and Passcode.
• Enter your name to identify yourself to the meeting host.

When ready, click 'Join' and wait for the meeting host to let you in.

For additional camera and microphone information relating to your MAC desktop/laptop settings, refer to this article:

APPLE MAC DESKTOP/LAPTOP - General System Settings for Camera & Microphone