WINDOWS DESKTOP/LAPTOP - General System Settings for Camera & Microphone

** IMPORTANT **

• Audio and video must be permitted for use within the video sessions AND for the browser you are using
• ALWAYS Allow/Enable your camera and microphone WHENEVER PROMPTED

SETTINGS:

Open 'Settings' from either of these three options:

• The Windows Start button (lower-left on your taskbar), or
• The taskbar Search box - type 'Settings', then 'Enter' on your keyboard      , or
• Keyboard shortcut - Windows + I 

AUDIO: 

Under 'System' (along far left of screen), find and select 'Sound'.

• Ensure the correct Output and Input speakers and microphone are selected.
• Turn the Output and Input volume up, as required.

To check available Sound Devices:

Scroll down and click 'All sound devices' and ensure the correct speakers and microphone are selected.

If the speaker master volume is , on any of these screens, your computer is muted.  Click the icon to 'unmute'.

VIDEO: 

Under 'Privacy & security' (Windows 11) or 'Privacy' (Windows 10), find and select 'Camera'.

Windows 11 - Make sure 'Camera Access' & 'Let apps access your camera' are turned 'On'.

To check available Cameras:

Under Settings > Privacy & security > Camera, scroll down and click 'Camera Device Settings' and ensure the correct camera is selected.

If you see 'No camera detected', you may check for outdated camera drivers.

Check for Outdated Camera Drivers:

Type 'Device Manager' into the taskbar Search box and 'Enter'.

Click on 'Cameras'. 

Click on your camera name, then 'Driver'.

Click 'Update Driver'.

Additional resources:

Fix Sound or Audio Problems on Windows 11 or Windows 10

Manage App Permissions for your Camera on Windows 11 or Windows 10

Camera, Microphone and Privacy Settings on Windows 11 or Windows 10