Video Meetings ('Meet Now' feature):
- Meetings are a way to meet with others (specialists, clinicians, patients, patient's family members or caregivers) via video or phone when patient info and history, past consultations, consultation notes, are not required.
- Meetings can be held immediately (on demand) or scheduled into the healthcare provider's clinic schedule.
- Meetings will include a video call or, in certain situations, a phone call.
- Participants do not require a 'SK Virtual Visit' account to join a video meeting.
Video Meetings: multiple participants may be invited by a clinic to attend with a meeting ID and passcode.
Phone Meetings: two participants only. The healthcare provider's phone number will not be displayed to the patient.
Virtual Patient Consultations ('Consultations' feature):
- Patients do require a 'SK Virtual Visit' account to join their patient consultation.
- Patient consultations include patient information and history, past consultations, and consultation notes (if entered). This information is saved within the system.
- Patient consultations are always booked into the healthcare provider's clinic schedule.
- Patients may invite up to two family members, caregivers or others to their virtual appointment/consultation. The invitation is sent by email and will include a unique meeting ID and passcode. Invited guests DO require a 'SK Virtual Visit' account when invited by the patient.
- Healthcare providers may invite multiple guests (specialists, clinicians, patient family members or caregivers) to their patient's virtual consultation as well. The invitation is sent by email and will include the unique meeting ID and passcode. Invited guests DO NOT require a 'SK Virtual Visit' account when invited by the healthcare provider.
- Patient virtual consultations will include a video call or, in certain situations, can include a phone call.