SK Virtual Visit requires an internet connection and a weak connection can result in issues accessing parts of the platform or being able to see or hear people.
Test your Internet Speed here:
Compare your results to your Internet Plan. (You may need to talk to your internet service provider or your local IT).
- Test in the location where you normally work
- Use a wired connection, not Wi-Fi
- Pause or close other programs that are running and using internet
Link to Other SaskTel Help Documents here:
Using the SaskTel Internet Speed Test
Troubleshooting a Slow Internet Connection