Appointment times:
Are shown based on the time zone set on your device.
Adjust accordingly if you travel and your device changes time zones automatically.
Update to match the time zone you are in when you log into your account.
May still display the time zone from your last login if you have not logged in since returning to your original time zone.
Quick Steps to Fix Your Time Zone Settings:
- Mac: Apple menu > System Settings > General > Date & Time. Set time and time zone automatically or manually
- Windows: Settings > Time & Language > Date & time. Select correct time zone
- iPhone: Settings > General > Date & Time. Enable 'Set Automatically'
- Android: Clock app > More Settings. Set time zone automatically or manually
Detailed Instructions to Fix Your Time Zone Settings:
On a MacBook
Step 1: Open System Settings
Click the Apple menu
in the top-left corner
Select System Settings
Step 2: Go to Date & Time
In the left sidebar, click General
Select Date & Time
Step 3: Open Time Zone Settings
Click Time Zone
If settings are locked, click the lock icon and enter your password
Step 4: Set the Time Zone
You can choose one of the following:
Automatically: Turn on “Set time zone automatically using your current location”
Manually: Turn off automatic settings and select your time zone from the map or dropdown list
Step 5: Confirm Changes
Close System Settings — changes save automatically
FOR ADDITIONAL INFORMATION: Set date, time and time zone on a Mac
On a Windows Device
Step 1: Open Settings
Click the Start button
Select Settings (⚙️)
Step 2: Go to Date & Time
Click Time & language
Select Date & time
Step 3: Set the Time Zone
You can choose one of the following options:
Automatically (recommended):
Turn on Set time zone automatically
Manually:
Turn off Set time zone automatically
Use the Time zone dropdown to select your correct time zone
Step 4: Confirm the Time
Make sure the date and time display correctly
Close Settings — changes are saved automatically
Optional Troubleshooting Tips
If Set time zone automatically is unavailable, make sure Location services are turned on:
Go to Settings → Privacy & security → Location
Restart your computer if the time zone does not update immediately
FOR ADDITIONAL INFORMATION: Set time, date, and time zone settings in Windows
On an iPhone
Step 1: Open Settings
Tap Settings on your Home Screen
Step 2: Go to Date & Time
Tap General
Tap Date & Time
Step 3: Set the Time Zone
You can choose one of the following options:
Automatically (recommended):
Turn on Set Automatically
Your iPhone will use your location to set the correct time zone
Manually:
Turn off Set Automatically
Tap Time Zone
Enter and select your city or time zone
Step 4: Confirm the Time
Make sure the date, time, and time zone are correct
Exit Settings — changes are saved automatically
FOR ADDITIONAL INFORMATION: Set date, time and time zone
On an Android
Step 1: Open Settings
Open the Settings app on your phone
Step 2: Go to Date & Time
Scroll down and tap System
Tap Date & time
(On some devices, you may see General management → Date and time instead.)
Step 3: Set the Time Zone
You can choose one of the following options:
Automatically (recommended):
Turn on Set time zone automatically or Use network-provided time zone
Manually:
Turn off automatic time zone settings
Tap Time zone
Select your correct region or city
Step 4: Confirm the Time
Check that the displayed date, time, and time zone are correct
Exit Settings — changes are saved automatically
FOR ADDITIONAL INFORMATION: Set date, time and time zone