Your clinic has the OPTION to receive patient appointment notifications. These settings initially default to OFF, however, can easily be turned on.
'Notification' settings are applied on a healthcare provider user basis and may be set by either healthcare providers or the office administrator on behalf of the healthcare provider.
Notifications include:
- When an appointment is created
- When an appointment is cancelled
- When an invitation to an appointment is received by another Care Team member
- When a Care Team member who you invited to an appointment has declined
Notifications can be received by:
- Email only
- Text only
Step 1 - From the left navigation bar, select 'Account', then 'Notifications'.
Step 2 - If you are an office admin, click the drop-down to select the provider whose settings you are managing. If you are the healthcare provider, this drop-down will not appear.
Step 3 - 'Check' the notifications you wish to receive.
Step 4 - Click 'Save' to save your settings.