Clinic care team members can receive appointment notifications via email, SMS text message or both.
- They are applied on a healthcare provider user basis and may be set by either healthcare providers or the office administrator on behalf of the healthcare provider.
- Notifications will be sent to the email address and mobile number noted at the top of the screen. This information is pulled from the account holder’s 'Profile Information'.
Step 1 - From the left navigation bar, select 'Account', then 'Notifications'.
Step 2 - Clinic admins configure notifications for the providers they want to receive alerts for, regardless of whether they modified the appointment or another admin did so.
They must first select each provider's name from the dropdown, then make their notification selections.
Step 3 - 'Check' the notifications you wish to receive for cancelled appointments.
Step 4 - Click 'Save' to confirm your settings.