Schedule a Single Video Meeting

"MEET NOW" Scheduled Video Meeting - Instructional Video

Important:  If you are working with more than one clinic/location, it is important you select the correct clinic from the drop-down menu under 'Select Clinic'.  If you only work with one clinic you will not see this dropdown.

• Schedule a Single Video Meeting

• Invite Patients/Participants to Scheduled Video Meetings

Sections in this article include:

Schedule a Single Video Meeting

Step 1 - Click 'Meet Now' from the left navigation bar, then select 'Schedule Video Meeting'.  

Clinic tab	Schedule tab

Note:  'Schedule Appointment' is also available under the 'Clinic' or 'Schedule' tabs:

Step 2 - If prompted, click 'Schedule Video Meeting’.

Step 3 - Schedule a Video Meeting screen -

• Enter a 'Meeting Title', without adding any personal patient information.
• 'Select Provider' drop-down menu - If you are the 'Clinic Admin', select the host provider's name.  Healthcare providers will not see this field.
• '+ Invite Another Provider' - 
  • Click if providers from your virtual clinic in addition to the host are being invited to this meeting, OR
  • If only a single provider (the host) is being scheduled for this meeting, click 'Next' and skip to 'Step 4'.  

If you had selected '+ Invite Another Provider', the 'host' provider's name will automatically populate into the box and cannot be removed.

• Choose the additional provider(s) being invited from the drop-down menu under ‘Provider’. If someone is added by mistake, click the red X beside their name, to remove them from the list.
• Once complete, click ‘Next’.

Step 4 - The 'Schedule Appointment' screen: -

• 'Date' - enter the date of the scheduled meeting.
• 'Length' - enter the length of the meeting (this is approximate; the meeting will not end if it extends past this time).

• Choose the meeting scheduled start time using one of these three options:

Option 1-When their work schedule (shifts) ARE NOT entered in SK Virtual Visit:	Option 2-When their work schedule (shifts) ARE entered in SK Virtual Visit:
Select 'Specific Time' Under 'Start Time' select the time of day the meeting will start.	Select 'See Availability' From the list, select an available time of day the meeting will start.

When Scheduling a Single Provider (Host):

• Under 'Start Time' select the time of day the meeting will be scheduled for.

Option 3-When Scheduling Multiple Providers in Addition to the Host:

• 'Repeat' - select 'No Repeat'.

If scheduled appointments overlap with other appointments that a host provider or an invited provider currently has, a notification will appear to the person doing the scheduling. 

A maximum of three (3) overlapping video meetings or consultations can be booked. 

Overlapping Bookings

• Shareable Video Chat Link - You have the option to invite meeting participants now or a a later time (closer to the meeting date/time):
  • If you wish to do so now, check the 'Get Shareable Video Chat Link' box *
  • If you wish to do so later, do not check the box - see instructions below.

• Click 'Schedule Appointment'.

Step 5 - The Meeting Confirmation screen - Confirm the information is correct, then click 'OK'.

A green indicator will appear at the top of your screen letting you know the meeting has been scheduled.

Invite Patients/Participants to a Scheduled Video Meeting

Send the Meeting Information Now -

 * If you had checked 'Get Shareable Video Chat Link', the 'Invite Participants' screen will next appear.

Choose one of the three options available to send your participant(s) the information:

1. 'Copy' - The copied information includes the web URL link ('https...') only, which you must 'paste' into the body of any email platform you choose to use.
2. 'View Meeting Invitation' - opens a screen that displays all the Meeting Invitation info, including the web URL link, Meeting ID and Passcode, date and time (if a scheduled meeting), and instructions, which you must 'Copy' & paste into the body of any email platform you choose to use.
3. 'Invite via Email' - opens your computer's default email platform to send all 'Join-in Information'.  All meeting invitation information will automatically generate into the body of the email.

Note: 

• You will require your participant's correct email information.
• The invitation may be sent by SMS text however, at this time, the Meeting ID and Passcode will have to be sent manually.  See article - 'Invite Patients/Participants to a ‘Meet Now’ Video Meeting via SMS Text Message'

The meeting has been scheduled and invited participants will be notified by email with instructions, appointment details, such as date and time, meeting link, meeting ID & passcode.

Send the Meeting Information Later (closer to the meeting date/time) -

Follow the instructions in this article:

Invite Participants To a 'Scheduled' Video Meeting

Additional information - Schedule 'Recurring' Video Meetings