Schedule a 'Meet Now' Video Meeting – SK Virtual Visit

"MEET NOW" Scheduled Video Meeting - Instructional Video

There are three areas to schedule a quick video meeting:

Option 1: From the 'Meet Now' tab on the left navigation bar.

Option 2: From the 'Home' screen under 'Clinic' on the left navigation bar.

Option 3: From the 'Schedule' tab on the left navigation bar.

Option 1: From the 'Meet Now' Tab

Step 1 - From the left navigation bar, click 'Meet Now', then 'Schedule Video Meeting'.

Step 2 - Enter a 'Meeting Title', without adding any personal patient information.

Step 3 - If you are the clinic admin, select the host provider's name from the 'Select Provider' drop-down menu. Healthcare providers will not see this field.

Step 4 - If only a single provider is being scheduled and no additional providers from your virtual clinic are being invited, skip to Step 6, otherwise:, click '+ Invite Another Provider'.

The ‘host’ provider’s name will automatically populate into the box and cannot be removed.

Step 5 – Choose the additional provider(s) being invited from the drop-down menu under ‘Provider’. If someone is added by mistake, click the red X beside their name, to remove them from the list.

Step 6 – Once complete, click ‘Next’.

Step 7 - The 'Schedule Appointment' Screen:

'Date' - enter the date of the appointment or, if scheduling recurring meetings, the first meeting date.

'Length' - enter the length of the meeting (this is approximate; the meeting will not automatically end if it extends past this time).

When scheduling a single provider and their schedule IS NOT entered in SK Virtual Visit:

Select 'Specific Time'

Under 'Start Time' select the time of day the meeting(s) will start.

When scheduling a single provider and their schedule IS entered in SK Virtual Visit:

Select 'See Availability'

Select an available time from the list.

When scheduling multiple providers from the same virtual clinic to join a meeting, the following 'See Availability' and 'Specific Time' buttons will not appear.

Enter the 'Date', 'Length' (approximate) and 'Start Time'.

'Repeat' - if scheduling a one-time meeting, select 'No Repeat'.

If scheduling recurring meetings, choose the occurrence:

Daily - occurs every day, Monday thru Sunday
Weekly - any day of the week, Monday thru Sunday
Monthly - any day of the month OR the ordinal of a weekday
Yearly - same day every year OR the ordinal of a weekday of a month
Custom - every # of days (99 is max), every # weeks, every # of months

'End Date' - select the date the last meeting is to occur, then click 'Schedule Appointment'.

A note will indicate the appointment(s) being scheduled.

If scheduled video meetings/consultations overlap with other appointments that a host provider or an invited provider currently has, a notification will appear to the person doing the scheduling (host provider or clinic admin).

A maximum of three (3) overlapping video meetings or consultations can be booked into a provider’s SK Virtual Visit schedule.

Step 8 - If scheduling a one-time meeting, you will be provided with the option to 'Get Shareable Video Chat Link' to email to external participants (patient caregivers, other providers from outside your clinic, etc.) being invited to join in. Check the box to email the Join-In Information now OR you may access it later on, closer to the meeting time, from either the 'Schedule' tab or the 'Consultations' tab.

Step 9 - Click 'Schedule Appointment'.

A green indicator will appear at the top of your screen letting you know the meeting has been scheduled, as well as a screen with the appointment details.

If you opted to send the Join-In Information now, the 'Meeting Join-In Information screen will appear.

Choose one of the three options available to send your participant(s) the information:

'Copy Invite Link' allows you to choose any email platform. The copied information includes the web URL link ('https...') only and will have to be 'pasted' into the body of the email before being sent.
'Copy Invitation' allows you to choose any email platform. The copied information includes the web URL link, Meeting ID and Passcode and will have to be 'pasted' into the body of the email before being sent.
'Send Invitation via Email' uses your computer's default email platform to send all 'Join-in Information'. The web URL link, Meeting ID and Passcode will automatically generate into the body of the email along with this message, "To ensure your call goes smoothly, please test your Audio & Video by clicking on the Test Audio and Video button. You can access this button by clicking the meeting invite link. If the results show that one or both are not working correctly, call 1-844-767-8259, then press option '4' and you will be connected with someone from SK Virtual Visit support that will be able to assist you. This phone number is available from 8:00 AM to 5:00 PM CST from Monday to Friday."

Note:

You will require participant's correct email information.
The invitation may be sent by text, however Meeting ID and Passcode will have to be entered manually.

The meeting has been scheduled and invited participants will be notified by email with instructions, as well as appointment details, such as date and time.