Patient Consultation Screen Quick Guide

Open your patient consultation from the 'Schedule' or 'Consultations' tab.

At this point, you are only viewing this consultation; the patient will not realize you are there nor can you yet message the patient.  This gives you the opportunity to review the consult info, back out and return to the next step when ready to start the consultation with the patient.

When ready, click 'Enter Consultation' at the top of the chat area. 

You will then be able to communicate with your patient via chat, video or phone call:

Patient Consultation Features:

	Enter and begin chat, video or phone call with your patient
	Add/invite other participants to the patient consultation: Those from outside your clinic care team (video only) Those from within your clinic care team (full consultation access)
	Patient name and view all consultation participants
	Video Chat button - starts video call *
	Phone Call button - starts phone call   Between 2 persons only - no video
	Alert patient button - send chat or text message to absent patient
	The message feature appears after clicking 'Enter Consultation'. Chat with the patient and other invited participants (if any).
	Yourself or the patient may upload photos or documents
	Consultation status dropdown. Options include: Active Pending Imaging Pending Labs Referred to Specialist Pending Other Cancel Consultation Archive Consultation
	Schedule a new consultation for this patient
	Taken from patient's personal account profile information
	Past consults performed using this platform.

* See article:  "Video Quick Guide"