Step 1 - You may type into the 'Message' box (perhaps introducing yourself, confirming that the patient is in a private and quiet setting and asking their permission to proceed with the video).
Once ready, click ‘Video Chat’ at the top of the chat area.
Step 2 -
Check to enable your microphone, camera and remember your preferences (optional).
* You may prevent/allow certain participants from joining the video by checking/unchecking 'Prevent Other Consultation Participants From Joining', and checking/unchecking their name. Checking this box will also prevent anyone who was sent the video 'Join-in Information' from joining the video. See the examples below, where a Clinic Admin has been invited into this consultation.
You can start as many video sessions during the active consultation as necessary, adding and preventing participants as desired.
When ready, click 'Start Video Chat'.
Example 1: Example 2:
|
'Prevent Other Consultation Participants From Joining' is unchecked. 'Ev Admin' is checked. The Admin or anyone who was previously sent the video 'Join-In Info' (such as a family member) will have access to the video and may join. |
'Prevent Other Consultation Participants From Joining' is checked. 'Ev Admin' is unchecked. The Admin or anyone who was previously sent the video 'Join-In Info' (such as a family member) will not have access to the video and may not join. |
You will be taken directly into the video.
Step 3 - If not already set, you will be prompted to 'Allow' your camera and microphone on your browser for this website. You must 'Allow/Enable', otherwise your device camera or microphone will be blocked. Note: after allowing here, you may still turn your camera and/or microphone off within the video, if you wish.
Once your patient enables their video and audio and click 'Join Video Chat', they will arrive in the video.
Step 4 - Once you are in the video, if other participants have been invited, you will be prompted to allow or deny them access. Check with your patient before declining someone, as your patient may have invited a family member or carer.
Anyone you decline will receive the following message.
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