There are a few ways to enter your scheduled appointment:
Option 1: The Home Screen 'View Your Upcoming Scheduled Appointment' tab (mobile device only)
Option 2: The 'Upcoming' tab under 'Consultations' (mobile and web)
Option 1 - Mobile Device Only
Step 1 - After logging into your 'SK Virtual Visit' account, select 'View Your Upcoming Scheduled Appointment' from the top of the Home Screen. This message appears 10 minutes before your appointment time and disappears once the appointment time has passed.
Step 2 - Your scheduled appointment will appear.
Step 3 - Optional - if you wish to invite a family member, caregiver or additional healthcare provider to your consultation, select 'Invite Participant', enter their email address and their relationship to you, then 'Send Invitation'. You can invite up to 2 guests per consultation.
Step 4 - Select 'I'm Ready for My Appointment' which is highlighted at approximately 10 minutes before your scheduled appointment time. Until that time it is greyed out and unavailable.
Step 5 - You will be taken into the consultation chat area where you should remain ready and wait for the doctor. This is similar to your doctor's waiting room. The doctor will message in the chat once they enter the consultation. Respond to them with a chat message.
Option 2 - Mobile and Web
Step 1 - Select 'Consultations' from the bottom navigation bar (mobile device) or the left navigation bar (web on laptop/computer).
Mobile device: Web laptop/computer:
Step 2 - Click 'Upcoming', then select the applicable appointment.
Mobile device: Web laptop/computer:
Step 3 - Follow from 'Option 1 - Step 3' above.