If required, patients may be removed from your virtual clinic. Any upcoming or active appointments must be cancelled or archived.
Upon removal, their health information will remain in the system but will be rendered inactive. While their name may appear in a general 'Search', they will not be visible when scheduling consultations.
Patients will not be notified when removed from or re-added to your virtual clinic.
Step 1 - Search for and select your patient. See article - Search for a Patient in the System
Step 2 - On the Patient Information screen, click 'Remove Patient'.
Step 3 - Confirm by clicking 'Yes, Remove'.
Patients may be re-added to the clinic, if required.
On the Patient Information screen, click 'Add Patient to Clinic'.
A green banner will appear near the top of your screen stating, 'Successfully Added Patient to Clinic'.