If required, patients may be removed from your virtual clinic. Any upcoming or active appointments must be cancelled or archived.
Upon removal, their health information will remain in the system but will be rendered inactive. While their name may appear in a general 'Search', they will not be visible when scheduling consultations.
Patients will not be notified when removed from or re-added to your virtual clinic.
Remove a Patient
Step 1 - Search for and select your patient. See article - Search for a Patient in SK Virtual Visit
Step 2 - On the Patient Information screen, click 'Remove Patient'.
Step 3 - Confirm by clicking 'Yes, Remove'.
A banner will appear at the top of your screen indicating that the patient has been removed.
Re-Add a Patient
On the Patient Information screen, click 'Add Patient to Clinic'.
A banner will appear at the top of your screen indicating that the patient has been re-added.