Chat messages are seen by ALL participants of the video session.
Chat features covered in this article include:
- Open 'Chat'
- Enter a Message into 'Chat'
- Attach photos, documents or videos from within 'Chat'
- Hide a message or attached photo, document or video from 'Chat'
- Access a Hyperlink from within 'Chat'
Open Chat:
- Click the 'Chat' button along the bottom of the screen. The 'Chat' screen will appear.
Message/Chat with Video Participants:
- Type your chat message and press 'Send'. All video participants will see all messages.
Attach photos, documents or videos for viewing:
Step 1 - Click the picture/gallery icon found under the Message bar.
Step 2 - Note the supported file formats listed. Choose one of the available options:
- 'Drag and Drop' - drag over a document, photo or video from a saved location on your device.
- 'Choose File' - select a document, photo or video from a saved location on your device.
- 'Take Webcam Photo' - take a new photo to upload, using the camera on this device you are using.
Your photo/document/video will upload into the 'Chat' section. Documents and videos will have to be downloaded for viewing.
Hide a message, photo, document or video:
- Hover your cursor over the message or attached file. Click 'Unsend Message'.
- Enter the reason you wish to hide your message/photo/document, then click 'Unsend Message'. Note: your 'Reason' is not visible to anyone in the video session, nor does it appear in the Chat.
Your message/photo/document will be replaced with 'Message Unsent.'
Note: If you hover your cursor over the message or file, click 'Show Message', then 'Resend Message', you can again make it accessible to video participants. It will appear in it's original spot.
Access a Hyperlink from within Chat:
- If someone shares a link to a webpage, when you click on the hyperlink, note the 'Warning', then tap 'Continue'. The webpage will open in a new screen. You will remain in your video session on the original screen.