End vs Leave a Video Meeting

Click the red button labelled "Leave Call" on the bottom-right of the screen.  There are two options to choose from:

• Leave Call
• End Call for All

Option 1 - 'Leave Call' -

All participants, including the host, may leave and return to the video meeting at any time.  

The host or participants from their virtual clinic re-enter from the 'Consultations' tab or the 'Meet Now' tab > 'Your Meetings in Progress'.

Invited participants from outside the virtual clinic re-enter using the same hyperlink in the email they received, using the same Meeting ID and Passcode.  Participants who are NOT part of the clinic's care team must be re-admitted.

Note: if everyone leaves or are inadvertently bumped from the meeting, there is a short window that the meeting remains open, allowing participants time to re-enter. The meeting hyperlink, ID and passcode are still valid during this time.

Step 1 - Click 'Leave Call'

Step 2 - Note the message, then tap 'Yes, leave call' to confirm.

Option 2 - 'End Call for All' -

Available to the meeting host and other participating care team members from the same virtual clinic.  This will close the meeting completely, everyone will drop out of the meeting and the meeting hyperlink, ID and passcode will no longer work. 

If this is clicked by mistake, a new immediate video meeting will have to be started and the new meeting hyperlink, ID and passcode will have to sent to the participants.  See article - Re-Start With a New Video Meeting / Re-Join an Active Video Meeting

Step 1 - Click 'End Call for All'

Step 2 - Note the message, then tap 'End Call for Everyone' to confirm