Step 1 - After clicking the hyperlink in the meeting invitation email, you will be directed to the 'Join a Meeting' page. Enter your name. Enable your microphone and camera on this screen, check 'Remember my preferences for future meetings' to save these settings.
Step 2 - Click 'Test Audio and Video' before you join a virtual meeting with your healthcare provider.
Step 3 - Click 'Start Test'.
- Allow/Enable your microphone and camera whenever prompted to do so.
- Hold your camera steady and speak while the test is running.
Step 4 -
If the test results are good, go back to the 'Join a Meeting' screen and click 'Join Meeting' to enter the video meeting.
If the test results are poor, refer to these articles: