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If you have not already done so, complete the online 'Account Request' form. See article - Request an Account to use SK Virtual Visit. |
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If it has been over 24 hours since submitting your online 'Account Request' Form, and you have not received your email invitation in either your Inbox, Junk or Spam folders, please contact our Help Desk for assistance. See article - How Clinic Users Can Contact Us |
- Once approved by your HSP, you will be invited by email to create a 'SK Virtual Visit' account with your clinic.
- The hyperlink 'click this link' within your email completes the connection between your account and the clinic.
When creating your user account and joining a clinic, follow Option 1
- Each clinic care team member will receive their own invitation email and must set up their own individual account. Accounts must not be shared with other members of the care team.
When joining additional clinics you are associated with, follow Option 1, then continue with Option 2
- A unique email and invitation link will be sent to you for each clinic. You will have to complete the same steps for each clinic/email, as outlined under 'Option 2'.
Option 1: Create Your User Account and Join a Clinic
"I Don't Have an Account"
Step 1 - Open the invitation email you received and tap 'click this link'.
| If you receive a message saying your invite code has expired or the link creates an error, please contact our Help Desk for assistance. See article - How Clinic Users Can Contact Us. |
Step 2 - Click 'I Don't Have an Account'. Note: you will only be required to complete this step once as you can belong to multiple virtual clinics across the system using a single account.
| If you see our 'Log-In' Screen instead, click 'Create Account', then 'Provider'. As directed, return to your invitation email, hover over 'click this link', copy the link (Ctrl+C), open a new webpage and paste (Ctrl+V) into the address field on the new webpage. This will direct you to the 'You Have Been Invited to Join a Clinic' page where you can continue creating your account. |
Step 3 - The 'Account Information' screen, enter:
- Legal first & last name
- Display name - this is seen by your clinic care team as well as patients connected with your virtual clinic, therefore make sure it is recognizable
- Valid email address - NO PERSONAL or SHARED EMAIL ADDRESSES - use only your work email address, as this is a unique account log-in identifier
- Mobile Phone - NO LANDLINE or SHARED CELL PHONE (UNIT PHONE OR ON-CALL PHONE) - your mobile phone number is used for two-factor authentication (2FA). A code is sent via text which must be entered to access your account
- Gender - select your choice from the drop-down list
- Choose a password that meets the requirements:
- Read and agree to
our 'Access and Use Policy', then click 'Continue'.
Step 4 - Click 'Go To Your Clinic'.
You are now set up as a care team member in your clinic.
| Login screen: | https://virtualvisit.saskatchewan.ca/ |
| See article: | Bookmark the SK Virtual Visit Login Page and/or Save to Desktop |
Option 2: Join Additional Clinics/Locations
'I Have an Account'
Step 1 - Open the invitation email you received for the next clinic and tap 'click this link'.
Step 2 - Click 'I Have an Account'.
Step 3 - Enter your email address and password, then click 'Login'.
Step 4 - If prompted, enter your 2FA code that is sent to you via SMS text.
You will be taken into your account and the new clinic will appear in the drop-down under 'Select Clinic'. It is important to select the right clinic when working in SK Virtual Visit.
If you wish, contact our Help Desk for assistance. See article - How Clinic Users Can Contact Us