At the time video meetings are being scheduled, healthcare providers or clinic admins acting on their behalf, may invite other providers from the same virtual clinic to join in.
Those invited providers can access those appointments within the platform after logging into their SK Virtual Visit account.
- If the video meeting/consultation overlaps with other appointments that an invited provider currently has, a notification will appear to the person doing the scheduling. A maximum of three (3) overlapping video meetings or consultations can be booked into a provider’s SK Virtual Visit schedule.
- Invited providers will receive an email and/or SMS text message with the scheduled video meeting/ consultation details and the appointment will appear under 'Schedule' in SK Virtual Visit.
- Invited members can ‘Decline’ the invitation, which only removes that appointment from their schedule; it does not affect or change the scheduled appointment or remove other invited providers or guests.
Invite Other Clinic Care Team Members when Scheduling a Video Meeting |
Invite Other Clinic Care Team Members when Scheduling a Patient Consultation |
INVITE OTHER CLINIC CARE TEAM MEMBERS WHEN SCHEDULING A VIDEO MEETING
Step 1 - Select ‘Schedule Video Meeting’ from either the:
- ‘Clinic’ tab > ‘Schedule Appointment’
- ‘Meet Now’ tab
- ‘Schedule’ tab > ‘Schedule Appointment’
Step 2 – Enter a 'Meeting Title', without adding any personal patient information.
Step 3 – 'Select Provider' drop-down menu - If you are the 'Clinic Admin', select the host provider's name. Healthcare providers will not see this field.
Step 4 – Click ‘+ Invite Another Provider’
The ‘host’ provider’s name will automatically populate into the box and cannot be removed.
Step 5 – Choose the additional provider(s) being invited from the drop-down menu under ‘Provider’. Click the red X beside the name of anyone added by mistake, to remove them from the list.
Step 6 – Once complete, click ‘Next’.
Step 7 - Continue with the instructions for the 'Schedule Appointment' screen in the articles at the bottom of this page...
INVITE OTHER CLINIC CARE TEAM MEMBERS WHEN SCHEDULING A PATIENT CONSULTATION
Step 1 - Select ‘Schedule Consultation’ from either:
- The ‘Clinic’ tab > ‘Schedule Appointment’
- The ‘Schedule’ tab > ‘Schedule Appointment’
- Inside the Active Consultation > ‘New Consultation’
Step 2 – Enter the patient’s first name, last name or health card number, then click ‘Search’. Find them in the list and ‘Select Patient’.
Step 3 – 'Select Provider' drop-down menu - If you are the 'Clinic Admin', select the host provider's name. Healthcare providers will not see this field.
Step 4 - Choose the ‘Type of Care’ (Virtual or In Person) from the drop-down menu.
Step 5 – Select the ‘Appointment Reason’ from the drop-down menu.
Step 6 – Click ‘+ Invite Another Provider’
The ‘host’ provider’s name will automatically populate into the box and cannot be removed.
Step 7 – Choose the additional provider(s) being invited from the drop-down menu under ‘Provider’. Click the red X beside the name of anyone added by mistake, to remove them from the list.
Step 8– Once complete, click ‘Next’.
Step 9 – Continue with the instructions for the 'Schedule Appointment' screen in these articles...