GENERAL
- What is the 'SK Virtual Visit' Platform?
- What is Virtual Healthcare?
- What Medical Conditions Are Not Suitable for Virtual Healthcare?
- What Medical Conditions Are Suitable for Virtual Healthcare?
- What Should I Do If I Have Shared My Password?
- What Should I Do to Safeguard My Account?
GUESTS INVITED TO ATTEND VIRTUAL APPOINTMENTS
- What's the Difference Between Video 'Meetings' and Virtual 'Patient Consultations'?
- How To Join a Video 'Meeting' When Invited
- 'Join Meeting' Button on the Log-In Screen - Explanation
- 'Invited to a Meeting?' Button on the Home Screen - Explanation
- How To Join a Virtual 'Patient Appointment (Consultation)' When Invited by a PATIENT
- How To Join a Virtual 'Patient Appointment (Consultation)' When Invited by a HEALTHCARE PROVIDER
AUDIO & VIDEO TIPS
- "No Microphone/Camera Detected" Indication in Video Chat
- Audio/Video 'System Settings' on Laptops/Desktop Computers
- No Video - Large refresh button - Malwarebytes
- People Can't See or Hear Me - Laptop or Desktop - Browser
- People Can't See or Hear Me - Mobile Device
- People Can't See or Hear Me on iPad - Browser
CONNECTION TIPS
- Accessing SK Virtual Visit When Using a Server or VPN
- How Can I tell if My Internet Connection (Network/Bandwidth) is Not Sufficient?
- How do I find what wifi network I am connected to?
- How do I know what Browser/Version I am using?
- How to Check for Your Laptop/Computer Operating System Version
- How to Check that Your Mobile Device has the Latest Updates Installed