There are two methods to have video sessions with your healthcare provider. Your healthcare provider’s clinic will decide which method they will use to meet with you.
Method 1: Video Meetings
- A ‘SK Virtual Visit’ account IS NOT required.
- Invited by email with a Meeting hyperlink, Meeting ID and Passcode.
- Each video meeting will have a new, unique meeting hyperlink, ID and Passcode.
- Patients or their healthcare provider may invite other participants to attend.
- Past meeting information is not stored for future reference.
Videos:
- How To Join a 'Video Meeting' Using Your Mobile Device: Instructional Video
- How to Join a 'Video Meeting' Using Your Desktop or Laptop Computer: Instructional Video
Method 2: Patient Consultations with Chat & Video
- A ‘SK Virtual Visit’ account IS required.
- Patients must be invited to and must join their healthcare provider’s virtual clinic.
- Scheduled appointments are accessed after logging into SK Virtual Visit, under the ‘Consultations’ tab.
- Patients or their healthcare provider may invite other participants to attend.
- Past consultation information is stored for future reference.
Videos:
- Invitation Email to Join Your Healthcare Provider's SK Virtual Visit Clinic: Instructional Video
- Creating an Account Using your Mobile Device: Instructional Video
- Creating an Account Using your Desktop or Laptop Computer: Instructional Video
- Completing your Pre-Consultation Checklist using your Mobile Device: Instructional Video
- Completing your Pre-Consultation Checklist using your Desktop or Laptop Computer: Instructional Video
- Completing Your Profile on your Mobile Device: Instructional Video
- Completing Your Profile using your Desktop or Laptop Computer: Instructional Video
- How to Change Your Email Address Using Your Mobile Device: Instructional Video
- How to Change Your Email Address Using your Desktop or Laptop Computer: Instructional Video
- How to Enable Your Two Factor Authentication Using Your Mobile Device: Instructional Video
- How to do a Pre-Call Test Using your Desktop or Laptop Computer: Instructional Video
- How to Join a 'Patient Video Consultation' Using Your Mobile Device: Instructional Video
- How to Join a 'Patient Video Consultation' Using Your Desktop or Laptop Computer: Instructional Video
Patient User Training Guides can be accessed here...