GETTING STARTED
- How Do I Access 'SK Virtual Visit' as a Clinic Care Team Member?
- How Do I Request an Account to use SK Virtual Visit?
- Why Did I Receive an Email Invitation to Join a Clinic?
- Email Invite - JOIN Your Clinic as a Care Team Member
- Why Is My Email Address Not Being Accepted When Setting Up My Account?
- Create a Clinical User Account - Not a Patient Account
INSTRUCTIONAL GUIDES & VIDEOS
'MEET NOW' MEETING PROCESS
- Invite Patients/Participants to a ‘Meet Now’ Video Meeting via SMS Text Message
- 'Meet Now' Features - Video or Phone Meetings
- Start a 'Meet Now' On Demand Phone Meeting
- Start a 'Meet Now' On Demand Video Meeting
- Schedule a 'Meet Now' Video Meeting
- How do I Schedule a New Video Meeting in the Same Timeslot as One That Was Cancelled?
PATIENT CONSULTATION PROCESS
- 'Patient Consultation' Features
- 'Invite Patients' to Join Your Clinic
- Search for a Patient in SK Virtual Visit
- Schedule a Patient Consultation
- Cancel a Patient Consultation
- Patient has Requested to Cancel Their Patient Consultation
VIRTUAL CLINIC MANAGEMENT
- - Contact Us for Help with Your SK Virtual Visit Account - As a Clinical User
- How Do I Update my Profile Information as a Clinical User?
- How Do I Change the Way My Name Displays in My Account?
- 'Select Clinic' - Switch From One Clinic to Another
- No Clinic(s) Listed after Logging Into SK Virtual Visit
- 'Appointment Reasons' - Pre-Set Appointment Reasons and Durations for Each Healthcare Provider
VIDEO FEATURES AND TIPS
- APPLE MAC DESKTOP/LAPTOP - How to Split my Computer Screen while Screen-Sharing
- WINDOWS DESKTOP/LAPTOP - How to Split my Computer Screen while Screen-Sharing
- Video Feature - Chat
- Inviting Participants to Scheduled Recurring Patient Consultations or Meetings
- 'Pre-Call Test' - Test Your Audio/Video Quality & Connectivity
- Video Quick Guide
FAQs
- 'Meet Now' Video Meetings vs Virtual Patient Consultations
- On Mobile - The 'SK Virtual Visit' Provider App List of Features
- - Contact Us for Support - As a Clinical User
- What Do I Need to Get Started?
- Can I Meet with Another Healthcare Provider to Share Care of a Patient on this System?
- What is the Cost for My Clinic to Use the 'SK Virtual Visit' System?